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SCO 21-17.Task - Will Call Report
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Task 21-17.Task - Will Call Report
Editing Task 21-17.Task - Will Call Report
Global Elements
Name
Value
Task Name
Task Type
Standard
Assessment
taskTitle
Will Call Report
scenarioText
You will access and print the Will Call Report.
whyImportant
The Will Call Report ensures our consumers receive their medications and remain adherent. It lists all consumer prescriptions that have been ready for 7-10 days and need pick up reminder calls. The report also contains prescriptions in your pharmacy that are over 14 days old that need to be pulled, voided, and returned to stock. It helps keep your pharmacy backlog clean, organized, and compliant with company regulations.
conclusion
Congratulations! You’ve successfully run a Will Call report.
Task Steps
Order
Step Text
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1
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The Will Call report is located on SharePoint. Open Google Chrome and navigate to SharePoint using the house icon.
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2
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From the homepage click on Data Warehouse > Report Links > Operations Reports> Will Call Report
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3
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Use the drop down menu to select the pharmacy shown below and then click View Report. The report will load on your screen. Once loaded, it's a good idea to print to the report to work off of. Use it to make reminder calls and reverse old claims. Click the printer icon now to continue.
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