Edit Step 2

Step Settings

Name	Value
Step Text	In the event of a Soft Hold, you’ll first need to verify the patient’s balance and total amount due. Escape out of the notes popup and open Terri’s patient file using your keyboard, then pull up her balance information.
Step Rollover
Step Hint
Cue Card

Order	Type	Screen	Hint	Edit
↑ 1 ↓	Key Press	001_2.png	Press the Escape key	Edit
↑ 2 ↓	Key Press	002.png	Press the F2 key	Edit
↑ 3 ↓	Single Click	003.png	In the top menu bar, click the View A/R Balances tab	Edit

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