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SCO 09-01.Task - Work with a Soft Hold
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Task Work with a Soft Hold
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Step 3
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Notice Terri owes $273 in prescription charges. At this point, you would alert your pharmacist on duty of the Soft Hold and the total balance owed, and ask what following procedures should be taken. Let’s assume the pharmacist asked you to check who is responsible for handling Terri’s collection calls. Return to the Patient Setup tab to continue.
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In the top menu bar, click the Patient Setup tab
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