Projects
>
Genoa Internal Work
>
SCO 09-01.Task - Work with a Soft Hold
>
Task Work with a Soft Hold
>
Step 6
Edit Step 6
Step Settings
Name
Value
Step Text
If there was a Party Responsible (PR) on Terri's account, it would now be showing in the Bill To field. In this case, you still see Terri's information, which means she receives and takes care of her own statements from Genoa. The final decision to contact Terri for payment may require further consideration. At this point, you would confer with your Site Manager on next steps. To complete this task, select the phone number you would use to contact Terri.
Step Rollover
Step Hint
Cue Card
Step Gestures
Order
Type
Screen
Hint
Edit
↑
1
↓
Single Click
009.png
Click the Phone field
Edit
Add New Gesture