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SCO 20-03.Task - Knowledge Check: Troubleshoot a Cycle Error
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Task 20-03.Task - Knowledge Check: Troubleshoot a Cycle Error
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Step 2
Edit Step 2
Step Settings
Name
Value
Step Text
Great! Now you'll enter the Video Display claim to see rejections. Select the appropriate rejection and work that rejection to completion. This should include adding it to the Refill Too Soon queue and voiding the claim.
Step Rollover
Step Hint
To Be Filled Date: 121319
Cue Card
Step Gestures
Order
Type
Screen
Hint
Edit
↑
1
↓
Key Press
006.jpg
Press the F4 key.
Edit
↑
2
↓
Single Click
007.png
Click on the rejection.
Edit
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3
↓
Key Press
008.png
Press the F4 key.
Edit
↑
4
↓
Single Click
009.png
Click the Alt+R - Add Refill Too Soon button.
Edit
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5
↓
Text Entry
010.png
Enter the earliest refill date.
Edit
↑
6
↓
Key Press
011.png
Press the Escape key.
Edit
↑
7
↓
Single Click
012.png
Click the OK button.
Edit
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