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SCO 06-05.Task - Change a Prescription from Capsules to Tablets
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Task Change a Prescription from Capsules to Tablets
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Step 2
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Notice Duane’s Venlafaxine capsule prescription is not displayed. This is because it has already been voided. It’s possible to reverse a rejected claim, but we won’t be practicing that yet. In this case, you’ll need to start a new Venlafaxine tablet prescription per Dr. Everett’s request. Use the appropriate action letter for a new prescription and respond to the batch popup.
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Step Hint
Action: N Batch: No
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In the Action field, type: n
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In the No Active Batch popup, click the No button
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