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SCO 20-02.Task - Knowledge Check: Review an Account Balance
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Task 20-02.Task - Knowledge Check: Check an Account Balance
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Step 1
Edit Step 1
Step Settings
Name
Value
Step Text
Click on the Rebilling icon to find Melissa's balance. Remember to search by her last name and enter through the date fields. Then, click on the total you would tell her that she owes.
Step Rollover
Step Hint
Consumer Name: Melissa Loring
Cue Card
Step Gestures
Order
Type
Screen
Hint
Edit
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1
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Single Click
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Click the Rebilling icon.
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2
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Text Entry
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Enter the consumers last name.
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3
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Key Press
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Press the Enter key.
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4
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Text Entry
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Enter a 1 in the Enter Line Number field.
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5
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Key Press
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Press the Enter key.
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6
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Key Press
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Press the Enter key.
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7
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Key Press
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Press the Enter key.
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8
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Single Click
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Click on the total due amount.
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